Customer Portal

Welcome to the gateway to the Performance Customer Portal

We have implemented web-based technology to make your experience better than ever. You can always contact us by phone for support, but sometimes it's just easier to explain things in your own words by writing them down.
Our customer portal is a nexus for logging your non-emergency issues directly into the database our support team uses. As you enter your case information it instantly get sent the support teams desktop and email notifications are triggered. This is ideal for programming requests and reporting questions.

  • Log helpdesk cases
  • Manage your account
  • Submit programming request
  • Track projects
  • Review Payments
  • Order Supplies
  • Search knowledgebase/FAQs
  • Make Payments

 

*** User ID and Password required. Please contact our office to obtain your information.


One of the most exciting new features is the fact that if you are using the portal you will receive a live update via email every time a Performance support team member makes progress on your specific issue.

From this portal you also have the ability to manage your account, track projects, order supplies, log help desk call, search the knowledge base, review invoices, and make payments on your account.